Terms of Service

Welcome to The Letterer DVO! By accessing or purchasing from our website (thelettererdvo.com), you agree to comply with the following terms and conditions.
Please read them carefully.


1. General Terms
By using this website, you confirm that you are at least 18 years old or have parental permission to make a purchase. We reserve the right to update, modify, or remove any part of these terms without prior notice. Continued use of our website means you accept these changes.


2. Products & Orders
We strive to ensure product descriptions and images are accurate, but slight variations may occur. All orders are subject to availability. If an item is out of stock after purchase, we will offer a refund or an alternative option. We reserve the right to refuse or cancel any order due to fraud suspicion, pricing errors, or other unforeseen issues.


3. Pricing & Payments
Prices listed on our website are in PHP (Philippine Pesos) and may change without prior notice. Payment must be completed before an order is processed. We accept PayPal, Debit/Credit Cards, and e-Wallets. Failure to complete payment within the given time frame may result in order cancellation.


4. Shipping & Delivery
We process and ship orders within 3–7 business days after payment confirmation.
Delivery time may vary based on location and courier delays, which are beyond our control. We are not responsible for lost or delayed shipments due to incorrect shipping information provided by the customer.


5. Returns & Refunds
We accept returns and refunds only for wrong, defective, or damaged items.
 ustomers must notify us within 7 days of receiving the order with proof of the issue.
Refunds will be processed within 7–10 business days after approval.


6. Intellectual Property
All designs, content, and images on The Letterer DVO are the intellectual property of The Letterer DVO and may not be used, copied, or reproduced without permission.


7. Limitation of Liability
We are not responsible for any direct, indirect, or incidental damages resulting from the use of our products or website. While we take security seriously, we cannot guarantee that our website will be 100% error-free or uninterrupted.


8. Contact Information
For any concerns or inquiries, you may contact us at:
📩 Email: thelettererdavao@gmail.com
📱 Social Media: The Letterer DVO (Facebook) and @thelettererdvo (Instagram)

Speak Life. Walk in Truth. Wear Your Purpose.